Frequently Asked Questions

DonorNinja is an all in one-donor-management system that is simplified, affordable, and data-driven. Track constituents, watch donation trends, identify areas of growth, and send targeted campaigns to grow your revenues and increase your impact.

DonorNinja collects data on all your constituents – either directly from your website or from donations (whether they be a batch from an event or a single donor) and compiles all of the information so that you have a comprehensive database with all of the information.

DonorNinja allows you to collect detailed information to create robust donor and organization profiles which are then aggregated against the full dataset to give you trends and data-driven assumptions allowing you to not only see – but USE – the information in a meaningful way.


The system does this with a comprehensive list of default fields and also allow for your own customizations to ensure data is tracked in a useable way for your organization.  


DonorNinja also ensures that there are varying role permissions so that users are only seeing the information that is relevant to them. 


Various dashboards and reports throughout the system give an overview of performance – and areas of potential – at all levels whether it be viewing an individual donor and volunteer or in aggregate for teams and organizations. 

DonorNinja is a cloud-based system that is accessible from any computer or device with an internet connection.  

While DonorNinja can be accessed from a mobile device, not all features are mobile-optimized, so it is recommended that you use a laptop or desktop for full functionality.  

If you would like to see the system in action, give us a call to set up your free demo – (800) 611-0081.

DonorNinja is priced with affordability in mind – contact us to get a quote today!

If you are looking for more information, reach out to our team to set up a demo.  When ready to start with DonorNinja, you first decision is if you want to register and self-import your organization or have help with a guided implantation. 

Registering for DonorNinja can be done by clicking here.  Once we have all your information you will receive a confirmation email for your account and steps to continue with the self-implementation process.

When reaching out for guided support, we start by completing a review of your internal processes.  This allows us to understand your implementation needs and customize the system to fit your organization.  We will train you, and after that you will have full access to our skilled support team for any questions that arise.